Terms & Conditions

Welcome to Swift Route! These Terms & Conditions ("Terms") govern your use of our transportation services. By using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Services Provided

Swift Route offers transportation services including, but not limited to, point-to-point rides, scheduled trips, and charter services. All rides are subject to availability and confirmation.

2. Booking and Payment

• Bookings can be made via our website, app, or phone.
• Payment is required prior to or at the time of service unless otherwise agreed.
• We accept various payment methods as listed on our platform.
• Prices are subject to change without prior notice.

3. Cancellations and Refunds

• Customers may cancel a booking up to 24 hours before the scheduled pickup without penalty.
• Cancellations within 24 hours may incur a fee.
• Refunds, if applicable, will be processed according to our refund policy and at our discretion.

4. Passenger Conduct

• Passengers must behave respectfully towards our drivers and staff.
• No illegal activities, smoking, or consumption of alcohol or drugs are allowed in our vehicles.
• Swift Route reserves the right to refuse service to anyone violating these rules.

5. Liability

• Swift Route maintains all necessary licenses and insurance for our operations.
• We are not liable for any personal belongings left in our vehicles.
• While we strive for timely and safe service, Swift Route is not responsible for delays caused by traffic, weather, or other unforeseen circumstances.

6. Privacy

• Your personal information is collected and used according to our Privacy Policy.
• We do not share your data with third parties except as necessary to provide our services or as required by law.

7. Changes to Terms

• Swift Route reserves the right to modify these Terms at any time.
• Updated Terms will be posted on our website. Continued use of our services after changes constitutes acceptance of the new Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Swift Route operates.

If you have any questions about these Terms, please contact us at support@swiftroute.com.

Thank you for choosing Swift Route — your swift and reliable transportation partner!